Name: At Ease-IDE Utility Disk Version: 1.0 Released: June 17, 1996 Description: Bootable disk with At Ease-IDE Utility 1.0. For PowerBook 190, 2300, and 5300 customers using At Ease for Workgroups 3.0 or 3.0.1 and who have set the "Lock startup volume" option on an IDE internal hard drive. For complete information, please see below. This software consists of a self-extracting archive of a Disk Copy 1440K disk image. To use, download, double-click the downloaded file (this decompresses it), and use Disk Copy to create a disk. Note: This software is already posted as part of "At Ease WG 3.0.2 Updater". It is posted here as a convenience for PowerBook 190, 2300, and 5300 customers who require a bootable disk which has the At Ease-IDE utility. Contents of this disk: ---------------------- Disk First Aid 7.2.1 Drive Setup 1.0.3 Reinstalling System Software System Software Installer alias At Ease-IDE Utility - At Ease-IDE Utility 1.0 - At Ease-IDE Utility Read Me 1.0 System Folder - Apple Menu Items - Control Panels - Extensions - Finder 7.5.4 - Fonts - Insomnia 7.1 - Minimal 5300/2300/190 Enabler - Preferences - Startup Items - System 7.5.2 From the Read Me included with this software: At Ease-IDE Utility THE PROBLEM This utility program fixes a problem that may appear if you are using At Ease for Workgroups 3.0 or 3.0.1 and the following conditions are true: ¥ the At Ease administrator has set the "Lock startup volume" option, ¥ the Macintosh running At Ease is equipped with an IDE internal hard drive and a recent version of the driver software. (This includes the PowerBook 190, PowerBook 2300, and PowerBook 5300.) In these circumstances, turning on the computer and attempting to boot from the internal hard disk will cause a "sad Mac" window to appear. You will not be able to get to the At Ease logon screen or to the Finder. THE SOLUTION If this occurs, follow these steps: 1. Insert a bootable floppy disk that contains the At Ease-IDE Utility and do a restart while holding down simultaneously the Command-Shift-Option-Delete keys. It will take some time before the Finder appears. (See instructions at the end of this document for obtaining such a disk if you don't have one. It is also possible to connect a bootable external hard drive containing the At Ease-IDE Utility and, in the same manner, start up from that drive.) 2. If you see a dialog asking if you want to rebuild the desktop, click on cancel. 3. Once you have booted and are in the Finder, run the At Ease-IDE Utility. (Note that your internal hard disk will not be visible on the desktop.) 4. Choose "Restart" from the Special Menu in the Finder and allow the floppy disk to be ejected so that you are booting from the internal hard disk. 5. If At Ease is on, you will go to the At Ease logon screen as usual. (Note that if your computer's startup disk has been locked by At Ease for Workgroups, it will still be locked after running the At Ease-IDE Utility.) 6. If At Ease is off, you will go to the Finder. 7. Immediately upgrade to At Ease for Workgroups version 3.0.2 or later. (See below for information on obtaining version 3.0.2). The data on your internal hard disk will not be affected by this problem or by running the At Ease-IDE utility. On At Ease for Workgroups 2.x versions, IDE (ATA) drive locking was not supported, so the problem will not appear. You should still consider upgrading to At Ease 3.0.2 or subsequent versions. OBTAINING A BOOTABLE FLOPPY DISK WITH THE AT EASE-IDE UTILITY 1. If you have a Disk Tools disk for the computer with the problem, you can move the At Ease-IDE Utility to that disk -- there should be room -- and then startup from that disk. 2. If you have access to any of the following on-line services, you can download a bootable disk image called "At Ease-IDE Utility Disk" at the following path: Apple Products: Apple SW Updates: US: Macintosh: System: At Ease ¥ AppleLink ¥ America Online ¥ CompuServe ¥ Internet: gopher.info.apple.com ftp.info.apple.com ftp.support.apple.com 3. If you do not have on-line access, you can obtain the At Ease-IDE Utility by calling 800-SOS-APPL, or 800-767-2775. (Available in the US only.) OBTAINING AT EASE FOR WORKGROUPS 3.0.2 UPDATE You can obtain the At Ease for Workgroups 3.0.2 update from any of the above on-line services using the same path. © 1996 Apple Computer, Inc. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. At Ease, Finder and AppleShare are trademarks of Apple Computer, Inc.